Last updated: May 22, 2026
Charbo.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and related services.
We collect information you provide directly, including: account information (email), conversation content with AI characters, voice data when you use voice features, and usage data such as message counts and feature interactions.
We use your information to: provide and improve our AI character companion services; maintain conversation memory across sessions; generate character voice responses; track usage for fair limit enforcement; and communicate with you about your account.
Conversation history is retained for the duration of your subscription. Free users: 7 days. Pro users: 30 days. Lifetime users: indefinitely. You may request deletion of your data at any time by contacting us.
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with service providers (hosting, AI APIs) strictly for service operation purposes.
We use minimal cookies for authentication and analytics (Google Analytics) to understand how users interact with our landing page. Analytics data is anonymized and aggregated.
Our service is not intended for users under 18 years of age. We do not knowingly collect data from minors.
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits.
You have the right to: access your data; export your conversations; request deletion of your data; and opt out of analytics. Contact us at service@yk-global.com to exercise these rights.
For privacy concerns, contact: service@yk-global.com